FAQs
Where are you based?
We are based in Bromley and Croydon.
What clearance jobs do you do?
We do full and partial house/flat clearances for private individuals and landlords including lofts, shed, garages and gardens.
What makes your company stand out?
We understand that clearing a property can be, for many, an upsetting and fraught time and our team works hard to quietly get the job done with as little stress to you. Our prices are very competitive and we will beat any other quotes. We do not currently charge VAT. We are house proud and will leave your property how we would like our own to be left.
What areas do you work in?
We work locally in Bromley, Beckenham and Croydon. We also cover South London, Kent, Surrey and Sussex. If you are just outside this area then please contact us and we will see what we can do.
How much does your clearance service cost?
We need to see the amount to be cleared before giving an accurate price as, for example, one three bedroom house may be full to the brim and another may only have a few items in each room. As a guide, prices start at…..[COMPLETE]. Please contact us to arrange a convenient time to visit and we will provide you with a no obligation quote.
Do you charge VAT?
We are currently not VAT registered so do not charge VAT.
Are you licensed to carry out the work?
We are fully licensed as a waste carrier with the Environment Agency. Our license number is CBDU573927.
Do you move items from one location to another?
No, unfortunately we are not insured to moved items from one address to another.
How much do you recycle?
Where possible we find new homes for your items including upcycling and donating to charities. As waste license carriers we take items that cannot be reused to the local recycling centre where goods are responsibly taken care of. We try and avoid landfill wherever possible and aim for a 95% reuse and recycle rate.
Do I need to pay a deposit?
Yes, there is a 20% deposit required to confirm your booking. This is deducted from your final invoice.
Are you insured to carry out the work?
We are insured to come and collect and dispose of any items (except items of harmful nature) from anywhere in your property. We are insured with public liability insurance. All our vehicles are insured to carry out the job and transfer waste.
What are your operating times?
Our office opening hours are Monday to Friday, 09:00-17:00. Our operating times are Monday to Friday, 08:00-17:00, Saturday, 09:00-14:00, and on Sunday by appointment only. We are flexible so if there are items that need to be cleared outside these hours, then please contact us so we can arrange a suitable time.
What items do you clear?
We can clear the following items: Furniture, Bric ‘a’ Brac, general rubbish, white goods, metals, waste electrical and electronic equipment (televisions, computers, printers etc), white goods (fridges, freezers, washing machines), metals, green Waste and garden refuse.
Are there items you don’t clear?
We don’t clear single items, hazardous, radioactive chemicals and materials; gas canisters and flammable liquids; and asbestos.