FAQs
Where are you based?
We are based in Bromley and Croydon.
How much does your clearance service cost?
You can find a guide to our prices at our house clearance prices page. A clear, final written quote will be provided shortly after our visit to your property.
What clearance jobs do you do?
We do full and partial house/flat clearances for private individuals and landlords including lofts, shed, garages and gardens.
What makes your company stand out?
We understand that clearing a property can often be a difficult time. Our team works hard to get the job done with as little stress to you. We offer transparent and competitive pricing.
What areas do you work in?
We carry out house clearances locally in Bromley, Beckenham and Croydon. We also cover South London, Kent, Surrey, East Sussex and West Sussex. If you are just outside this area then please contact us and we will see what we can do.
Do you charge VAT?
We are currently not VAT registered so do not charge VAT.
Are you licensed to carry out the work?
We are fully licensed as a waste carrier with the Environment Agency. Our license number is CBDU573927.
Do you move items from one location to another?
No, unfortunately removals is not a service that we offer.
How much do you recycle?
Where possible we find new homes for your items including upcycling and donating to charities. As waste license carriers we take items that cannot be reused to the local recycling centre where goods are responsibly taken care of. We try and avoid landfill wherever possible and aim for a 95% reuse and recycle rate.
Do I need to pay a deposit?
Yes, there is a 20% deposit required to confirm your booking. This is deducted from your final invoice.
Are you insured to carry out the work?
We are insured with public liability insurance to come and collect and dispose of any non-hazardous items from your property. All our vehicles are insured to carry out the job and transfer waste.
What are your operating times?
Our office opening hours for enquiries are Monday to Saturday, 9am to 6pm. Call us on [**** *** ***].
Are there items you don’t clear?
We don’t clear single items, hazardous, radioactive chemicals and materials; flammable liquids; and asbestos.